Twenty years making sure systems don't fail in the real world. Today I build AI, automation, and business systems that help companies operate smarter.
MB / FIELD VERIFIED
Field-tested. Digitally deployed.
Twenty years diagnosing electrical systems, walking new-construction sites, identifying defects, and writing reports homeowners and builders actually have to act on. No theory. Systems either pass or they don't — and someone's liability rides on which.
Trained full-stack developer building AI voice and chat systems, CRM automation, and revenue-recovery and lead-response infrastructure for service businesses. Same standard: it either works the first time, or it gets fixed until it does.
I don't build technology for technology's sake. I build systems that solve real-world problems.
Twenty years solving problems where being wrong has a cost — to safety, to liability, to a homeowner's biggest investment.
Direct experience communicating with homeowners, builders, contractors, and managers — translating technical findings into decisions people can act on.
Hands-on with AI automation, conversational and voice AI, CRM workflows, and lead-generation systems — shipped, not theorized.
Twenty-plus years running a residential electrical contracting business in the Phoenix metro. Diagnosing faults, estimating, scheduling, customer communication, and job delivery, all of it. A+ BBB rating and Nextdoor Neighborhood Favorite three years running (2021–2023). Systems either function correctly or they don't. No middle ground.
Thirteen years as the sole owner of CRM administration, operational reporting, data integrity, and systems support for a multi-department organization. Trained and supported staff, faculty, and students, gathered requirements across departments, and implemented the process improvements. Earlier, led the admissions team as Admissions Manager.
Directed cross-functional projects spanning electrical, lighting control, HVAC, facility infrastructure, and residential renovation. Coordinated field teams, subcontractors, and vendors across scheduling, procurement, risk, and compliance. Where the technical trade met the business side.
Earned Nucamp's Full Stack Software Engineering Certification (2023), and now completing a Bachelor of Applied Science in Data Analytics and Programming at Mesa Community College (4.0 GPA, Phi Theta Kappa, expected 2027). Structured training, not just tutorials — applied immediately to real builds.
HTML, CSS, JavaScript, React, Python, Node, SQL, Supabase/PostgreSQL — trained through formal coursework, sharpened by building real systems until they worked in production.
ICC-certified inspector specializing in new-construction homes: 2,200+ inspections across 80+ Phoenix-area communities, 12,800+ deficiencies documented, and 700+ reinspections verifying builder corrections. Client-facing reporting where the findings carry real liability. ICC B1 Residential Building Inspector. OSHA 10-Hour. RESNET Combustion Appliance Zone (CAZ) simulation test, passed at 100%.
Business systems and automation consultancy. Delivered a paid production platform for Protect Property Inspections, and built a contractor revenue recovery system that reactivates unsold estimates, responds to new leads in minutes, and books jobs automatically for Phoenix residential contractors.
Voice AI and chat agents that handle real customer conversations — qualifying leads, answering questions, booking appointments — without a human on the other end.
Unsold-estimate reactivation sequences that chase quotes until they answer, backed by 2-minute lead response and missed-call text-back — recovering revenue that was already earned.
End-to-end pipeline automation — from first contact to booked appointment to follow-up — built on GoHighLevel and wired to actually run itself.
Discovery, requirements, build, testing, and rollout for custom business platforms. Full-stack skills applied to the unglamorous part: the infrastructure that has to keep working after launch day.
CLIENT IMPLEMENTATION · BOTCRAFTR LLC · 2026
Protect Property Inspections, a multi-market Arizona home inspection company serving Phoenix, Tucson, and Northern Arizona, needed a better way to manage contractor referrals and follow-through between inspectors, contractors, and the office.
Led the full implementation, from discovery and requirements through build, testing, and production rollout. Mapped how inspectors, contractors, and office staff actually worked before designing anything, and produced the client's gap analysis, operating guide, and rollout documentation.
A production referral and accountability platform supporting inspector, contractor, and administrative workflows, launched after a structured security and QA program with no open critical issues at release.
Home service businesses lose leads in the gap between a missed call and a callback. By the time someone calls back, the homeowner has already called the next contractor on the list.
Built a missed-call text-back and 2-minute lead response system on GoHighLevel — automatic SMS the moment a call is missed, booking automation wired to a branded calendar, and a review-request sequence triggered on job completion.
A fully automated lead-response pipeline running with zero manual follow-up required — the system catches the lead the moment it would otherwise be lost. This build demonstrates the lead-response layer of the broader BotCraftr Revenue Recovery System.
Interested in field-tested systems, analytics, or implementation work? Let's talk.
Let's talk →I build the systems that recover the jobs and estimates contractors already paid to generate.
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